FAQ

HYPOCHLOROUS ACID HAS A REFRESHING, CLEAN SMELL, AND IT ELIMINATES ANY UNWANTED ODORS, LEAVING YOUR HOME SMELLING FRESH.

Our products, certified USDA Organic or EPA Registered, employ identical formulas. We provide both options. While many commercial clients opt for EPA registration for compliance, 90% of our consumers choose the USDA certified organic label. Rest assured, regardless of your choice, you're getting the same excellent product.

THE EPA RECOGNIZES THREE CATEGORIES: CLEANERS, SANITIZERS, AND DISINFECTANTS. CLEANING REMOVES GROSS SOIL AND MAY REMOVE SOME MICROBIAL CONTAMINATION. SANITIZING KILLS BACTERIA AT MINIMUM RATE OF 99.9% WITHIN A SPECIFIC TIME-FRAME, BUT MAY OR MAY NOT DESTROY VIRUSES OR FUNGUS. DISINFECTANTS ARE THE HIGHEST LEVEL RECOGNIZED BY THE EPA BECAUSE THEY KILL BACTERIA TO AT LEAST A 99.9% KILL RATE AND THEY ALSO KILL VIRUSES AND FUNGUS, MOLD, AND MILDEW ON HARD, NON-POROUS SURFACES WITHIN A SPECIFIED PERIOD OF TIME. THE HYPOCHLOROUS™ PRODUCTS HAVE ALL BEEN REGISTERED BY THE EPA AND CERTIFIED TO THE HIGHEST STANDARDS OF DISINFECTING, IN ACCORDANCE WITH EPA DEFINITIONS OF THE SAME.

HYPOCHLOROUS MAY BE SAFELY USED ON ANY SURFACE THAT IS WATER-SAFE, INCLUDING PORCELAIN, TILE, VINYL, MARBLE, QUARTZ, GRANITE, DECORATIVE METALS INCLUDING BRONZE AND COPPER, GLASS AND MIRRORS, WOOD, PAINTED SURFACES, LEATHER AND UPHOLSTERY AND FABRICS.

THERE ARE NO OTHER NATURAL OR GREEN CLEANERS THAT ARE ALSO FORMULATED TO BE EFFECTIVE DISINFECTANTS. HYPOCHLOROUS ™ SOLUTION IS THE ONLY HYPOCHLOROUS CLEANING AND DISINFECTANT PRODUCT ON THE MARKET TODAY THAT IS CERTIFIED USDA ORGANIC.

YES! WE OFFER A PRODUCT PERFORMANCE GUARANTEE. WE GUARANTEE A REDUCTION IN MICROBIAL CONTAMINATION OF AT LEAST 80% AS MEASURED BY STANDARD ATP TESTING ON HARD, NON-POROUS SURFACES. OTHERWISE WE WILL EITHER REPLACE THE PRODUCT AT NO CHARGE OR REFUND YOUR ORIGINAL PURCHASE PRICE IN FULL INCLUDING THE RETURN SHIPPING COST. TO MAKE A RETURN, EMAIL US ATSUPPORT@HOCLPRO.COM OR CALL US AT (800) 732-7103 MONDAY- FRIDAY 9AM-5PM CST.

YES! HYPOCHLOROUS(TM) HAS BEEN TESTED BY 3RD PARTY INDEPENDENT LABS FOR CLEANING PERFORMANCE, GERM-KILLING EFFICACY, PRODUCT SAFETY AND ENVIRONMENTAL IMPACT. THROUGH OUR EPA REGISTRATION YOU’LL SEE THAT HYPOCHLOROUS(TM) KILLS 99.9% OF VIRUSES** AND 99.9% BACTERIA. OUR PRODUCTS ARE ALSO TESTED, AUDITED AND CERTIFIED USDA ORGANIC.

NO. HYPOCHLOROUS(TM) IS A STAND ALONE PRODUCT AND YOU SHOULD NOT MIX ANY FRAGRANCES OR ESSENTIAL OILS OR ANY OTHER CHEMICALS TO THIS PRODUCT. THAT ESPECIALLY INCLUDES NOT MIXING WITH OTHER CLEANING PRODUCTS. READ LABEL DIRECTIONS CAREFULLY BEFORE USE.

YES! HYPOCHLOROUS(TM) IS CERTIFIED BY THE EPA AS A DISINFECTANT. IT’S REGISTERED FOR USE IN HOSPITALS, ICUS, SCHOOLS, DAYCARES AND MORE. IT KILLS 99.9% OF BACTERIA AND 99.9% VIRUSES**.

HYPOCHLOROUS ACID WAS DISCOVERED IN THE 1800’S BUT THE CLEANING AND DISINFECTING PROPERTIES WERE NOT FULLY UNDERSTOOD UNTIL THE EARLY 1900’S. HYPOCHLOROUS ACID WAS USED TO IRRIGATE AND DISINFECT WOUNDS IN WORLD WAR I AND WORLD WAR II BUT ITS USE WAS NOT WIDESPREAD MAINLY BECAUSE OF THE VERY SHORT SHELF LIFE OF THE PRODUCT AT THAT TIME. IT IS ONLY IN THE LAST SEVERAL YEARS THAT ADVANCEMENTS MADE BY THE HYPOCHLOROUS COMPANY AND OTHERS HAVE ENABLED THE SHELF LIFE OF THE PRODUCT TO BE EXTENDED TO MULTIPLE MONTHS, RATHER THAN HOURS OR DAYS. OTHER COMPANIES MAKE HYPOCHLOROUS GENERATORS THAT USE SENSORS AND PROCESS CONTROL ALGORITHMS THAT SEEK TO CONTROL THE VARIABLES IN HYPOCHLOROUS PRODUCTION TO PROVIDE A STABLE, CONSISTENT PRODUCT OUTPUT. THE RESULTS OF THIS PROCESS CONTROL APPROACH ARE OFTEN INCONSISTENT AND THE EQUIPMENT TO MANUFACTURE THE PRODUCT IN THIS WAY IS QUITE EXPENSIVE. THE HYPOCHLOROUS COMPANY HAS TAKEN A DIFFERENT APPROACH BY ELIMINATING THE VARIABILITY OF THE PRODUCTION PARAMETERS BY MAKING THE VARIABLES CONSTANT. THE SAME VOLUME OF WATER, THE SAME VOLUME AND FORMULATION OF ADDITIVE, USING THE SAME ACTIVATOR WITH THE SAME VOLTAGE AND CURRENT FLOW MAKE A CONSISTENT HYPOCHLOROUS ™ PRODUCT WITH THE SAME CONCENTRATION AND PH OUTPUT, TIME AFTER TIME, WITHOUT VARIABILITY AND WITHOUT THE NEED TO USE EXPENSIVE SENSORS AND PROCESS CONTROL ALGORITHMS. THE RESULT IS THE LOWEST COST, MOST CONSISTENT, AND MOST EFFECTIVE HYPOCHLOROUS ™ SOLUTION AVAILABLE ON THE MARKET TODAY.

THERE ARE SEVERAL COMPANIES THAT ARE ADVERTISING DIY HYPOCHLOROUS MACHINES THAT CLAIM TO MAKEHYPOCHLOROUS SOLUTION USING JUST SALT AND VINEGAR. THE PROBLEM WITH THIS DIY APPROACH IS THAT JUST USING TAP WATER, SALT AND VINEGAR DOES NOT PROVIDE A FINAL PRODUCT PH THAT WILL GUARANTEE OR OPTIMIZE THE CONCENTRATION OF HYPOCHLOROUS IN THE SOLUTION.HYPOCHLOROUS IS A WEAK ACID THAT AT A LOWER PH CAN FORM CHLORINE GAS AND AT A HIGH PH CAN FORM DILUTED BLEACH — NEITHER OF WHICH IS A GOOD OUTCOME FOR THE USER. SO ACHIEVING THE CORRECT PH IS CRITICAL TO THE SAFETY AND PERFORMANCE OF THE HYPOCHLOROUS SOLUTION AS A CLEANER AND DISINFECTANT. IN ADDITION TO ACHIEVING THE CORRECT PH OF THE PRODUCT, THE FINAL SOLUTION NEEDS TO MAINTAIN THAT PH OVER TIME. IN ORDER TO MAINTAIN THE CORRECT PH LEVEL THE SOLUTION WILL TYPICALLY NEED VARIOUS PH BUFFERS TO ASSURE STABILITY OF THE PH LEVELS. AND FINALLY, THE USE OF SALT AND VINEGAR WILL INHERENTLY LEAD TO A RAPID DEGRADATION AND REVERSION OF THE HYPOCHLOROUS MOLECULE BACK TO A DILUTE SOLUTION OF SALT AND VINEGAR. THE SHELF LIFE OF MOST DIY PRODUCTS CAN RANGE FROM A FEW HOURS TO A FEW DAYS. IN CONTRAST, THE HYPOCHLOROUS ™ ADDITIVE USED TO MAKE HYPOCHLOROUS ™ SOLUTION FROM A HYPOCHLOROUS ™ STATION USES HIGH PURITY INGREDIENTS FORMULATED TO PRODUCE THE OPTIMAL HOCL CONCENTRATION, THE OPTIMAL PH LEVELS, WITH THE NECESSARY, NATURAL PH BUFFERS IN PLACE TO ASSURE THAT THE CONCENTRATION AND PH ARE MAINTAINED FOR OPTIMAL CLEANING AND DISINFECTION PERFORMANCE FOR MONTHS, INSTEAD OF HOURS OR DAY.

NO, DILUTED BLEACH CONSISTS OF 99.9% SODIUM HYPOCHLORITE AND 0.1% HYPOCHLOROUS ACID WITH A SOLUTION PH OF 12-13. HYPOCHLOROUS ™ SOLUTION CONSISTS OF 99.9% PURE HYPOCHLOROUS ACID AND 0.1% SODIUM HYPOCHLORITE AT A NEAR- NEUTRAL PH.

NO, VINEGAR IS INEFFECITVE AGAINST MOST VIRUSES AND BACTERIA.

Our Hypochlorous product is pure Hypochlorous Acid, it is not bleach. Bleach has a pH of 12-13 (very caustic) a concentration of 50,0000 ppm, and consists of >99% sodium hypochlorite, which is unhealthy for skin, eyes and lungs and which will discolor and damage fabrics and surfaces. Hypochlorous acid, on the other hand, has a near neutral pH of 5.7 and a concentration of 200 ppm. At the correct concentration and pH, hypochlorous acid is healthy for skin, eyes, and lungs and will not discolor fabrics and surfaces. Hypochlorous acid is the same molecule that is produced by the white blood cells in humans and all mammals. When the hypochlorous molecule reacts with and kills bacteria, viruses or mold, one of the reaction products are chloramines, which have a slight chlorine or pool smell. So when you smell a little bit of chlorine or bleach smell, it tells you that the hypochlorous molecule is doing its job and is reacting with and killing bacteria, viruses, mold spores, or other organic contaminants in the environment. This smell is natural and is nothing to be alarmed about, it is just signaling to you that the hypcochlorous acid is doing its job.